At DrCoco.com we are committed to protecting your privacy. We use the information we collect about you to process your order and, if requested by you, to make you aware of our latest news and special offers. Your personal information will not be sold, rented, or distributed to a third party for marketing purposes.
The Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.
We collect information from our customers to process orders and better serve you with pertinent information, such as order confirmations and order status updates. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
We DO NOT sell, share, or rent this information to any outside parties.
Why We Collect Information
DrCoco.com is committed to providing our customers with quality goods and excellent customer service. We gather personal information to allow us to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of special offers and discounts.
"Cookies" are small pieces of information that are stored on your hard drive by a website. Such information includes visitors navigation from one page to another, user's shopping cart items, or whether he or she is logged in when requesting to view or modify personal information, including your email address, which may have been stored in our database in the past. Our Web site cookies do not hold any personal identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, standard browsing on our web site does not require cookies.
How We Use the Information Collected About You
We use information collected from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from DrCoco.com. Information collected includes your name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as your credit card number.
We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase. We use outside shipping companies to fulfill orders. These companies do not retain, share, store or use personally identifiable information, including email address, for any other purposes.
DrCoco.com takes precautions to protect its customer’s information. When you submit sensitive information via the website, your information is protected both online and offline. Our secure server software utilizes SSL (Secure Sockets Layer), which is the industry standard, and is among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, address, and phone number, so that it cannot be read as the information travels over the Internet.
To make sure you are accessing our secure server before you submit personal financial information, look at the lower left corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser) , the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."
Some browser versions and some firewalls do not permit communication through a secure server like the ones we use at DrCoco.com. Be sure to sign off when finished using a shared computer. Feel secure in joining the millions of other customers who have safely shopped over the Internet. We're certain that after shopping online at DrCoco.com you will appreciate the convenience and security of shopping from home.
Our Commitment to Children's Privacy
We do not knowingly collect information from children under the age of 13.
We do not sell products for purchase by children. If you are under the age of 18, you may make purchases on the DrCoco.com Website only with the involvement of a parent or guardian.